- Need for one system to manage payments and commission
- Lack of integration between POS systems
- Time-consuming challenge for simple tasks
Skana the Spa at Turning Stone. Where soothing treatments and modern amenities combine with ancient American Indian healing traditions to create the world's most luxuriously unique spa experience. Vada Specials Package Deals Spa Packages Mon-Tues-Wed Specials Specials for Men 60 Minute Hot Stone Massage Book now ($105.00) Brazilian with Laser Hair Removal $125 Brazilian with Chocolate Wax, Manicure and Pedicure $89 PicoSure Focus Facial Book now ($349.00) Glamour Set of Eyelash Extentions Book now ($149.00) Package Deals Shellac Manicure Package Spa Packages Read More ». Take some time to enjoy a spa day and relax at Turning Stone Resort Casino Turning Stone Resort Casino welcomes you to the convenient and exciting world of coinless gaming with the TS Rewards Card, your key to gaming at its best with the. Ahsi Spa at Turning Stone Resort - 5218 Patrick Rd, Verona, NY 13478 - Rated 4.7 based on 35 Reviews 'I loved it!! Everyone was very nice. Let yourself unravel in the serene spa at Turning Stone Resort And Casino. Turning Stone Resort And Casino designed a great menu with sumptuous food and dessert, all available by room service. A trip to the hotel restaurant will be well worth the little trouble it.
- 95% reduction in time spent on payroll
- 92% decrease in time spent on administrative tasks
- Improved user and guest experience
Turning Stone Resort Casino is a beautiful, sprawling, property in Upstate New York. The resort is home to two spas, Skana and Ahsi’. Skana consistently ranks among the top spas in America and has been named the number one spa in New York State for two years running on Spas of America’s Top 100 Spas list. Most recently in 2018, Skana was awarded the Forbes Travel Guide 4 Star Award.
Turning Stone actually grew out of a bingo hall built in the middle of a cornfield nearly 24 years ago by the Oneida Indian Nation. Today, Turning Stone is an award-winning destination resort with more than 23 restaurant and dining options, a 125,000 square foot Las Vegas style gaming floor, a 5,000 seat arena, a cabaret-style Showroom, five beautiful golf courses, several bars, cocktail lounges and nightlife venues and two spas.
“It’s remarkable what the Oneida Nation has done for this region,” says Shane Bird, Director of Spa Operations at Turning Stone.
Too many systems trying to work together to accomplish simple tasks was creating a complicated, time-consuming challenge for staff at Turning Stone.
“We had this glorified calendar,” says Bird. “It booked appointments, but didn’t have any interfaces for any of the POS systems. So then, sitting next to it, you had a separate POS system through which you would process all the services and actually do the transactions.
“In order to do commissions or anything else you would have to run the reports in the booking software and then turn around and correlate those with what really went through the register, tabulate those, set the commissions, put them in a graph and then submit them to payroll.”
Payroll for the spa was taking 6-7 hours a week to process commissions alone.
“And that’s just one aspect. If someone wanted to pay for multiple services it was incredibly cumbersome,” recalls Bird. “It was just really challenging and time-consuming.”
This was obviously not making it easy to provide the superior and memorable guest experience Turning Stone prides itself on providing guests.
Book4Time cloud-based spa software was introduced in order to provide one platform to manage Turning Stone’s many needs – including online booking, scheduling, payroll, and reports – in one place.
Bird, a repeat customer, explains, “Before coming to Turning Stone, I already had about four years of experience with Book4Time because I brought it into Wild Horse Pass in Arizona and found that it fit my needs.”
“Book4Time has made it possible for staff at Skana and Ahsi’ spas to focus on doing what they do best, providing a memorable – even life changing – experience, which is invaluable.”
Using Book4Time’s booking and payment systems, Turning Stone reduced time spent on payroll from 6-7 hours a week to about 15 minutes. This is a 95% reduction in time spent or 350 hours (nearly three work weeks) saved per year.
But that’s not all. Bird says, “It was taking another 5-6 hours every day for someone in finance to sit and audit the transactions. Book4Time has eliminated all of that. Bird says:
“We estimate that our time spent on administrative tasks overall was reduced by about 92%, which is monstrous.”
Ahsi Spa Turning Stone Casino
With 20,000 square feet of space and 21 treatment rooms, it’s imperative for Turning Stone to keep operations running smoothly. This means receiving immediate technical assistance should anything falter.“
We now have a system that’s web based, so when you have a bump or hiccup, there’s no more wasting time waiting for a solution. It’s much more fluid. We send an email to support and support comes back in a couple of minutes. You know somebody is actively looking at it.”
The cloud-based platform also means that guests can book their own appointments from anywhere and at any time, and the staff can log in to see their schedules, or run their own reports to see what their commissions are going to be.
“That’s huge,” says Bird.
Also, out of the many valuable reports always being generated by Book4Time, Bird says his favorite things are “being able to see what my occupancy is, what the utilization is, what my best sellers are, and who my top guests are. All of those things are quickly done with Book4Time.”
Turning Stone Casino Ahsi Spas
Implementing Book4Time spa software has dramatically streamlined a complicated process at Turning Stone Resort Casino.
Get caught up in the high-energy atmosphere of Turning Stone's expansive full-service casino. The casino features 2,500 multi-game slots, 87 table games and a Non-Smoking and Smoking Bingo Hall. During our stay, time allows for 3-sessions of Bingo for those that are interested. The property has 17 restaurants. Revel in a stunning panoramic view of the countryside from The Tower, your accommodations for your stay at Turning Stone. It has a state-of-the-art fitness center and an infinity lap pool. The Tower is ALL NON-SMOKING ROOMS now! If you need a smoking room, let us know, and your room will be in the Hotel rather than the Tower. Turning Stone now offers complimentary use of the pool at the Ahsi Day Spa and complimentary access to the Tower Fitness Club.
Departure Date:
Turning Stone Casino Spa Prices
Sunday June 13 - Monday, June 14, 2021
Cost Per Person:
$241.00 Double Occupancy
$223.00 Triple Occupancy
$327.00 Single Occupancy
Package Includes:
· 1 Night – Deluxe Accommodations in Tower @ Turning Stone Casino Resort
· $15 Meal Credit (Day 1)
· $15 Meal Credit (Day 2)
· Day 01: $40 Free Play Coupon or $30 Bingo Bucks & $10 Bingo Match Play
Turning Stone Casino Ahsi Spa Turning
· Day 02: $25 Free Play Coupon or $20 Bingo Bucks
*Package features may change without notice
Highlights:
- Hotel Taxes and Baggage Handling
- Tour Fully Escorted by an R&J Tours Company Representative
- All-Inclusive Motorcoach Transportation
Below is a list of pick-up points available on this tour.
Below is a list of pick-up points available on this tour.
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Ashi Spa Turning Stone
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R & J Lot | R & J Lot, RT 183, Cressona, PA PICK UP AT R&J SIGN |
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Philadelphia Flower Show
Philadelphia Flower Show 2021
Turning Stone Casino Ahsi Spa
5 departure(s) between 6/6/2021 and 6/11/2021
Turning Stone Casino Spa Services
Philadelphia Flower Show
Departure Date: 6/12/2021
Philadelphia Flower Show North
Departure Date: 6/10/2021